Blogs
Patient Access, from First Principles
“First principles” is the practice of breaking a complex problem down to its most fundamental truths, solving for those, and building back up until you’ve conquered the bigger objective.
Featured Resource
Closing Care Gaps with Conversational AI: How 200+ Patients Regained Access to Care
A primary care practice had 1,800 overdue patients. In 30 days, conversational AI helped more than 200 reconnect with their provider, creating meaningful access to care.
Resources by Category
Showing 6 of 47 resources
Blogs
Clarus Acquires Flowline Health
Clarus, a call management and patient engagement platform for growing healthcare organizations and a subsidiary of Graham Holdings (NYSE: GHC), today announced the acquisition of Flowline Health, a leading provider of conversational AI and patient engagement.
Case Studies
How PromptCare Saves $7,000–$10,000 a Year on Call Management
PromptCare, a home infusion provider specializing in IVIG therapies and biologics needed a reliable way to manage urgent after-hours patient calls. For patients experiencing critical events, rapid response times are essential.
Case Studies
Reducing Patient Response Times from Days to Hours at Sauk Prairie Healthcare
Sauk Prairie Healthcare’s leadership recognized significant challenges with their existing medical answering and call management process. With Clarus in place, Sauk Prairie Healthcare significantly improved patient response times, enhanced patient satisfaction, and reduced staff overload.
Case Studies
How CoreLife Improved Patient Communication and Reduced Staff Overload
Before implementing Clarus, CoreLife did not have a formal call management system in place. Incoming patient calls were routed directly to voicemail whenever front desk staff were busy with in-clinic patients.
Case Studies
How Improved Patient Communication Led to Patient Care for Liver and Gastroenterology Center
The Problem: Delayed Communication Impacted Patient Care Managing after-hours patient communication with a traditional answering service created challenges for the Liver and Gastroenterology Center. As the practice grew, it became clear that a more responsive after-hours communication solution was needed to better support patients and providers. The Solution: An Efficient, Reliable Call…
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