Rural Health Hospitals and Clinics & FQHCs
Built for lean teams with high demand
Rural care teams balance broad patient needs, limited staff, and urgent access requirements. Clarus helps every call get answered, documented, routed, and resolved without adding headcount.
Zero missed patient calls
across every clinic
Under 2 hour resolution
for all patient requests
3+ hours saved
per staff member, per day
Leading EHR platforms
supported through direct integration
Enhance the Way You Manage Patient Communication
Every call answered
Clarus answers day and night, documents the patient need, and moves the request into the right workflow so small teams are not controlled by the phone queue.
Urgent needs routed correctly
Help providers receive and resolve only the urgent messages that need them, with specialty-specific routing and on-call scheduling with the context to address urgent patient needs quickly.
Routine work resolved faster
Every call is captured, organized, and resolved for timely patient care, including scheduling, prescription refills, records requests, payments, lab and imaging questions, follow-ups, and more.
Documentation and Compliance
Every interaction is documented and pushed directly to the patient record, improving continuity of care and operational visibility.
Rural Health Clinics and FQHCs Using Clarus
- Vernon Pediatrics
- Ephraim McDowell Health
- Rural Medical Services
- Total Health Care
- and many more
Trusted by Rural Health Teams
“Clarus is user-friendly and easy. I’ve been taking calls for years with over a thousand people and to never hear anything negative about a system in medicine, that’s rare. So I think that speaks to the quality of Clarus.”
Vernon Pediatrics
Frequently Asked Questions
Clarus answers day and night, documents what the patient needs, and moves each request into the right workflow, so a small team isn't run by the phone queue.
Scheduling, prescription refills, records requests, payments, lab and imaging questions, follow-ups and more. Every call is captured, organized and resolved.
Yes. Every interaction is documented and pushed directly to the patient record.
Replace voicemail with documented messages. Clarus captures every call as a structured request with the patient's details, the reason for the call, a recording and a transcription. Each request lands in a shared inbox where staff can see what's open and who owns it, so nothing sits unheard in a voicemail box.
Yes. Patients can speak with Clarus's AI agent in English or Spanish, and Spanish calls are transcribed in Spanish for your staff.
Clarus answers every after-hours call and sends only urgent calls to the on-call provider. Routine requests wait for staff the next morning, and patients can speak English or Spanish. Every call is documented, which supports HRSA’s requirement that health centers provide after-hours coverage. Clarus costs ~50-70% less than a live answering service.
Ready to Support Your Rural Care Team?
Get in touch with our sales team to learn how we can help your healthcare practice eliminate call chaos and automate patient communication.