Built to help providers and staff do their jobs better
For more than a decade, Clarus has worked alongside healthcare teams at ambulatory clinics to make patient communication faster and more reliable. Our “North Star” has always been helping providers and staff communicate with patients more efficiently. This allows clinic teams to be better at their jobs, makes patients happier, and promotes higher levels of access.
Technology may have changed. Our focus has never changed.
2013
Clarus begins in Nashville
Clarus starts with a focused goal: give medical practices a more reliable way to handle patient calls so they can resolve them in a timely manner.
2019
Graham Holdings acquires Clarus
Clarus joins the Graham Holdings healthcare portfolio, bringing long-term backing to a growing platform with hundreds of clinics and thousands of users.
2022
Growth continues to accelerate
With 100% growth since the Graham acquisition, Clarus acquired Call Simplified. This helped strengthen the technology stack with features around after hours call routing and secure messaging.
2026
Clarus launches Conversational AI
Clarus brings inbound and outbound conversational AI into one patient communication platform across voice and text.
Today
70 million calls and growing
Clarus takes, makes, and resolves patient calls for healthcare organizations nationwide—combining proven workflows with AI that helps staff and providers focus on care.
The technology changed. The responsibility did not.
A patient call is never just a transaction. It can be a worried patient after a procedure, an urgent need in the middle of the night, a refill request during a busy clinic day, or someone overdue for care. Clarus is built to understand what each call needs and move it forward.
That means answering around the clock, documenting every interaction, connecting urgent needs to the right provider, and resolving routine work without adding another task to the front desk.
Let’s make your story our story
A 30-minute walkthrough shows how Clarus will allow your patient communication to achieve the highest standard.