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ClarusA Graham Holdings Company

Clarus Outbound

Don’t wait for patients to call you. Proactive outreach for overdue visits, procedure follow-ups, and remote health monitoring.

  • 10–30%

    increase in incremental revenue from improved patient access

  • 20%+

    improvement in provider productivity

  • 50%

    improvement in no-show rates with automated reminders

Outbound patient communication

  1. Patient Outreach Campaigns

    Clarus AI agents make outbound calls on your behalf: new patient onboarding, post-procedure follow-ups, reengagement of inactive patients, billing outreach, medication adherence reminders, and more. If you can imagine a patient communication workflow, Clarus can run it.

  2. Campaign Management & Insights

    Every outreach campaign surfaces outcomes in real time: who answered, what was said, what action was taken, and what needs follow-up. Unlike most AI tools, Clarus doesn't stop when the call ends: every outbound call is documented and recorded, giving you a complete record of patient outreach.

  3. Intelligent Patient Follow-Up

    Automate proactive check-ins based on clinical milestones: post-discharge, post-procedure, or chronic care thresholds. AI agents initiate the outreach, capture the patient's response, and escalate anything that needs clinical attention, enabling early intervention before readmission becomes a risk.

  4. Medication & Treatment Adherence

    Send timely reminders for medications and treatments. Track adherence in the dashboard. Escalate non-responders to the assigned provider. Better adherence means better outcomes and fewer hospital readmissions.

  5. Easy EHR Integration for Outbound

    Use patient data from your EHR to trigger outbound campaigns automatically. Clarus reads the clinical criteria, selects the eligible patient list, and initiates outreach, all without manual list-pulling or CSV uploads.

  6. Seamless Escalation

    When an outbound call surfaces something urgent, Clarus escalates immediately, via live call transfer or a flagged dashboard message, with full call context attached. Your staff never lose the thread.

Meet Clarus AI agent inbound

Ready to Transform Your Practice?

Get in touch with our sales team to learn how we can help your healthcare practice eliminate call chaos and automate patient communication.